Reference

Terms That Govern Your ts71 Account

These terms set out what you agree to when you open and use a ts71 account — covering deposits via bKash, Nagad, and Rocket, how withdrawals are processed, and what we expect from you in return.

Account EligibilityPayment RulesWithdrawal ProcessAccount ConductJurisdiction Notice
ts71 Terms That Govern Your ts71 Account
HOW WE OPERATE

How ts71 Handles Your Account Data

We hold your account information securely and use it only to operate your account, process payments, and meet our obligations under applicable law. Here is how the key areas work in practice.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable financial regulations after closure.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze the account.

Payment Verification

Withdrawal requests are matched against the wallet name on your bKash, Nagad, or Rocket account. Mismatches trigger a manual review before funds move.

Requesting Changes

To update your registered details or request a copy of your account data, submit a request through the Help Centre with your account ID and a valid ID document.

TERMS QUERIES

Questions About These Terms

If something in these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team can help. Reach us through any of the channels below — we aim to respond to terms-related queries within one business day.

Team online

Live Chat

Open the chat icon from any page on ts71 to reach an agent directly. Fastest path for urgent account or payment questions.

Email Support

Send a detailed query to our support address for written confirmation of how a specific term applies to your account situation.

Account Help Centre

The Help Centre in your account dashboard covers common terms questions with step-by-step answers for deposits, withdrawals, and account conduct.

Common Questions on These Terms

These are the questions we hear most often about how our terms apply to real account situations in Bangladesh.

You must be of legal age in your jurisdiction and located in a region where ts71 is permitted to operate. Eligibility depends on your local law — we do not accept accounts from restricted regions.

We will always notify you via your registered account before material changes take effect. You have a reasonable period to review them; continued use after that period means acceptance.

Depending on the breach, we may suspend or close your account. Any balance held in your wallet at the time will be handled according to the withdrawal terms and applicable law.

Yes. All deposits and withdrawals through bKash, Nagad, and Rocket are governed by these terms alongside the payment terms in your account dashboard. Both sets of rules apply together.

Submit a data request through the Help Centre in your account dashboard. Include your account ID and a valid ID document; we will respond within the timeframe required by applicable law.

Any clause that conflicts with the law in your jurisdiction does not apply to you. The remaining terms stay in force. If you are unsure, seek local legal advice before using the platform.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.